Shipping & Policies

  • Due to the rise in shipping costs in 2024, our minimum shipping fee within Canada is now $25.
  • Placing orders of $25 or more is highly recommended. With shipping rates on the rise, it's advisable to maximize your purchase value by ordering additional items. The shipping cost typically remains the same or increases only slightly when you add a few more items to your order.
  • Reduced shipping rates start on orders of $200+

  • Please allow 2-5 business days for us to prepare your order. We operate on a first-come, first-served basis and require time to complete any preceding orders.

  • Additional shipping charges may apply to heavy rock, or large item shipments.

  • We are unable to ship Air plants outside of Canada.
  • Air Plants are shipped at your own risk in cold weather, make sure you check the weather between Vancouver, BC & your location. 
  • Please select 1 Day shipping if weather is 0C or below!

  • We apologize, but we cannot accept returns due to the high cost of return shipping. The shipping fees and restocking charges would exceed the value of the shells.

  • International orders are shipped at your own risk you are responsible for researching if the items you order can be imported to your country. Import fees are the buyers responsibility.
  • Replacement for stolen packages is not assured. If the courier provides proof of delivery, their service obligation is fulfilled. Claims for service failure should be directed to the courier.
  • Online Sales Only

For pick up orders, our hours are: 10:00AM to 4:00PM - Monday to Friday only.

19255 21 Avenue Unit #150, Surrey, BC. @ Front door.

 

Last updated : September. 9, 2024