Turbo Petholatus with Triple Band
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- $3.99
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- $3.99
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A beautiful Turbo Petholatus, it has a polished finish with a pearlized triple band.
The size of the shell is 2-3" in length, with round openings between 20-30mm in size.
I thought I had done my research, I looked up and consulted several articles about measuring hermit crab shell sizes, read all the reviews on each shell I was interested in and cross checked that I had the correct sizes based on the websites information and what I had learned from the reviews of your specific shell offerings. What key information that was missing was the depth of the shells, opening sizes made sense. They are too small for my crabs and the shipping was more than the cost of the shells and you have a no return/ refund policy. Which puts me at a loss with a handful of useless shells that aren't even worth the cost. I believe now that some of your reviews may be fake because I can't see how any of the ordered shells would ever fit a hermit crab. ( The shells I chose were specifically listed under hermit crab shells. I did not order the wrong types as you offer decorative shells as well)
Took me almost a week to decide because I was worried they would be too small, I'm sorry I made the purchase.
Hi KM,
Thank you for taking the time to share your feedback, we really appreciate how much effort you put into researching before placing your order. We’re sorry to hear the shells didn’t fit your hermit crabs as you expected.
We list opening sizes because that’s the standard way hermit crab shells are measured and compared, but we completely understand how depth and shape can affect the overall fit. These shells are natural products, so even within the same type, sizing can vary slightly.
It’s also worth noting that many of our small shells are used for marine hermit crabs and baby land hermit crabs, which have smaller body sizes. In this case, it sounds like your crabs are just on the larger end, so the shells you received were simply too small for them — not incorrect, just not the right match.
As for our return policy, our items are low-cost natural products, the cost of shipping and handling a return would often exceed the product value. That’s why we can’t accept returns simply for sizing or preference reasons. That said, we always do our best to resolve any issues or concerns and make things right where possible.
We truly appreciate your feedback and will look into adding depth information to our listings to make it even easier for crab owners to find their perfect match.
Thank you again for your honesty and for giving our small business a try
— The Hermit Crab Team